Frequently Asked Questions
Your Artwork Portfolio
- Q: Do I have to submit my entire image allocation all at the same time?
A: No. You may submit images, up to the number of unused upload credits available on your account, at any time. You can increase your upload credits, either singularly or in blocks.
- Q: Can I change or edit my images?
A: Once an image is 'live', the title and image itself may not be changed, only removed. Other information relating to the image may be edited at any time, but will be reviewed by us prior to display.
- Q: Who holds the copyright for the work I display in the Easyart Academy?
A: You do. Everything we display remains your work so you retain full ownership and copyright of your original artwork. By participating in the Easyart Academy, however, you grant Easyart a non exclusive and royalty free worldwide licence to use your artwork, titles and logos as Easyart deems appropriate to advertise, market and promote the Academy programme.
- Q: Where will my artwork be displayed?
A: Your artwork will be displayed and offered for sale on the Easyart UK and international web sites. Your work may also be appear on other art related sites we operate together with those of our affiliates. Don't worry, we pay you commission on all sales, no matter what the source.
- Q: Is my artwork protected online?
A: In order to prevent people from printing your images directly from a web browser, an Easyart.com watermark is super-imposed on all images larger than 400 pixels. This allows the full detail to be seen unobstructed on the preview image, whilst protecting the larger version. Your original high-resolution files are not accessible from a web browser.
- Q: Am I able to sell originals on Easyart?
A: No. We only offer reproductions based on your digital files.
- Q: How long does it take for images I upload to become available on the web site?
A: All images are reviewed prior to be going live in the Easyart Academy. While we are keen to promote as wide a range of art as possible there may be some things which we feel are not suitable. In most cases your work will be online within 3 working days. You may submit replacements for any images that we reject, without forfeiting the upload fee.
- Q: How many images do I need for a live portfolio?
A: Your portfolio will be live with only one image if that is all you wish to display.
- Q. By what method will my images be printed?
A. Your image will be reproduced as a Giclée print which is an individually produced, high resolution reproduction done on a large format printer. Giclée printing is superior to traditional lithography - the colours are brighter, last longer and are so high resolution that they are virtually continuous tone rather than tiny dots. The range of colour possible is far beyond that of conventional offset-lithography (which is used on most open-edition prints and posters).
- Q. What can my images be printed on?
A. We offer printing onto a range of art and photographic paper and canvas. Our art papers include heavyweight Fine Art 220gsm matt white paper and 240gsm Watercolour cream mould-made (textured) paper.
Easyart canvases are stretched by hand on 2″ deep kiln dried solid wood stretchers. The canvas used is high quality artist's 100% natural cotton canvas, which has been stabilised to further enhance the quality and durability of the printed image. We only use light fast UV inks, which have a minimum 25 year life expectancy.
- Q. How much is the royalty payment on my print sales?
A: We pay royalties based on the reproduction of your work and therefore you will receive 10% of the selling price of the reproduction image, after VAT, sales discount and customer returns.
Commission is not paid on value added services, such as framing or streching of canvas. We believe this is represents an extremely competitive level of return compared with royalty offerings made by mainstream publishers.
- Q. Can I set the retail price of my artwork?
A: No. We do not allow for custom pricing of Academy artwork. Final retail selling price is determined by size and substrate (canvas type, paper type etc).
- Q. How much should I expect my prints to sell for?
A: An average sized 80x60cm print will retail for approximately £45 upwards, depending on the specific paper or canvas option selected by the buyer.
- Q: When will I receive my royalty payments?
A:In keeping with our policy of ensuring our customers are totally satisfied with their purchase, we offer a comprehensive returns policy. Consequently, we only treat the sale as complete 21 days after despatch. You will be paid your royalty within 14 days of the month-end. The minimum royalty payment we make is £25.
- Q: How can I see how much I have sold?
A: There is a comprehensive sales report in the artist personal account area, showing details of completed sales.
- Q: Which image formats do you accept?
A: The online upload facility will only accept JPG files. However we can accept most other file types if you submit your artwork on a CD.
- Q: What are the recommended dimensions for my artwork?
A: Your images must be larger than 2000 pixels in the smallest dimension, but the bigger the better!
- Q: How large should the image files be?
A: As a general guide, JPG's between 3mb and 8mb are normally fine for reproduction. The maximum file size that can be uploaded is 8MB (8,000kb).
Files larger than this may be sent on CD by post to:
- Easyart Academy
- Unit 12 E Plan Estate
- New Road
- BN9 0EX
- Q: What does 'print ready' mean?
A: Images submitted will be printed as they are uploaded. Any borders, frames or background should be removed and defects corrected, as the image will be displayed and ultimately printed exactly as is submitted.
- Q: Can I upload CMYK images?
A: We use the Adobe RGB (1998) colour space for printing. To ensure the final product matches your original, we recommend that you upload RGB images only. The process of converting CMYK images to RGB will sometimes "shift" the colour slightly, which is not always acceptable to the artist.
- Q: Do I need to attach/remove a colour profile to the images?
A: We recommend using the Adobe RGB (1998) colour profile if possible to reduce the possibility of a colour shift in the final printed product, although it is not required that you do so.
- Q: What is the fee structure?
A: Easyart charges a one-time fee for each image that is uploaded and approved for display. There are no hidden or recurring costs. The upload fees may be paid singularly or in blocks at any time, as follows:
- 1 image £5.95
- 5 images £24.95
- 10 images £44.95
- 20 images £79.95
- 50 images £149.95
Please contact us for a special quote if you wish to submit more than 50 images.
Please note that we do reserve the right to turn down certain images, but we will offer you the opportunity to resubmit alternatives. You may submit images, up to your total unused upload credits purchased, at any time. However once live, an image cannot be replaced, only removed, in which case the upload fee cannot be refunded.
- Q: Will I ever be billed automatically?
A: No. Upload fees are charged only once. Furthermore, we do not store your credit card details any longer than is absolutely necessary to complete payment.
Editing your artwork details
- Q: How do I choose keywords for my artwork?
A: Well chosen keywords can help people find your artwork easier. For example, a picture of a lighthouse might have the keywords 'sea' 'ocean' and 'cliff'.
- Artwork title, category, colour, and original medium fields are added automatically to your searchable keywords.
- Separate keywords with a space.
- Keywords are automatically translated for inclusion in our foreign language web sites.
- Keywords are not case-sensitive.
- Q: When I edit my artwork details, the website doesn't seem to show my changes. Why?
A: Search results and product detail pages are cached for 24 hours to improve the speed of the website. Once a page has been cached, any changes to the artwork information might not be reflected on the site until this cache has expired.
- Q: Do you have any rules regarding print titles and keywords?
A: A few, yes. Since Academy art is shown along with the great masters on the Easyart website, we try to keep things relevant and tidy. So please don't title a photo of your cat "Van Gogh's Sunflowers" or "THIS IS MY CAT ISN'T HE WONDERFUL". When "Fluffy" or "Crazy Cat" would suffice.
Remember, we do reserve the right to change any information we deem to be incorrect or mizzpelt.
- Q: Why can't I edit approved artworks?
A: Academy artworks are approved by a panel of curators who decide which images are appropriate for the website. Once an artwork has been submitted and gone through this process, it is considered to be part of the public Easyart catalogue and available for sale.
Artwork statuses explained
- Image Missing
Image has not been uploaded yet. The upload page can be found by clicking on the blank thumbnail in your artist portfolio.
- Title Missing
Artwork cannot be reviewed until a title has been chosen. Please decide carefully as the title cannot be changed once approved.
- Pending Review
Artwork will be made available on the web site only after review by Easyart staff to ensure that they are high enough quality for printing, and also comply with our Terms & Conditions.
- Awaiting Transfer
The image has been approved and is in the process of being prepared for print. Once the artwork has reached this stage, the image can no longer be changed.
Artwork can now be found and purchased on the UK Easyart web site, our European, partner and affiliate web sites. This gives the greatest possible exposure for your artwork.
Image and/or description is in violation of the Easyart Academy Terms & Conditions.
Please upload a new image or edit the details and it will be reviewed again.
This FAQ was last updated on 11 Sep 2012.